Booking Questions
What are your Booking Policies?
Please visit our policies page for the complete policies and terms & conditions: https://blackprong.com/policies/
How many people can each tiny home or cottage accommodate?
Our loft tiny home cabins include a queen-sized downstairs and two twin beds in the loft. Cottages are either one bedroom, sleeping up to four with the pullout couch, or 2 bedrooms, sleeping up to six. The Big Oak Tiny Home Cabins have 1 king bed and a pullout couch.
Are pets allowed in the tiny homes or cottages?
All accommodations are pet-friendly! Dogs should be leashed except for in the on-site dog park. We do have a pet cleaning fee for accommodations.
Can I rent a stall or paddock for my horse?
All of our cottages come with attached stalls that are included in your stay!
You can also add horse accommodations to any stay by filling out the request form online. Every stall rental includes paddock access, but paddocks cannot be rented separately.
Do you offer discounts?
Check out the Offers page on the website to see our current promotions! https://blackprong.com/stay/offers/
Is there a minimum stay?
There is a two-night minimum for stays that include a Friday or Saturday.
General Resort Questions
What amenities are available?
All guests have access to our resort amenities which include the beach entrance pool and hot tub, fitness center, electric golf carts with all reservations, guest kayaks and e-bikes, pickleball, ping pong,property-wide wifi, direct access to forest trails, and on-site horseback trail riding (booked separately)
What dining options do you have?
We have an on-site restaurant open for dinner that offers craft cocktails, live entertainment, and delicious steak and seafood. We also have lunch pickup, poolside food service, and quick grab-and-go snacks in the Market.
Visit the website for hours and to learn more: https://blackprong.com/dining/
What activities can be done on site?
Beyond using our on-site amenities, enjoy your time in nature and immerse yourself in the Goethe Forest by biking, using a guest e-bike, or with a guided horseback trail ride! We host wellness experiences and live entertainment events at the Bar & Grill, check out the upcoming events calendar to see what is happening during your stay! https://blackprong.com/upcoming-events/
Are there designated areas for campfires or barbecues?
Guests can request fire pit rings for designated areas. All cottages with horse stalls attached include a grill and the Big Oak Village and prime RV pads have charcoal grills.
Where do we check in?
When you arrive, please come through the main gate and straight towards the large green-roofed building. The office is located near the pool. If you are checking in after-hours, you will be contacted by our guest relations manager for your special instructions.
Do you offer late checkout?
As long as we do not have another guest moving into your unit, we are happy to offer late checkouts! Please ask the front office if that option is available for you.
Is your internet strong enough for me to work from my room?
We recently completed the installation of hard-wired internet to all our accommodations so your wifi will be strong enough to work and stream from your room.
Do you have cable TV in the rooms?
All our accommodations come with a smart TV with complimentary access to Hulu, Disney +, and ESPN. You can also log in to any other streaming platform with your own accounts.
Do you have a laundry service?
While we do not have laundry service, all our accommodations have a washer and dryer inside, and the guest laundry facility is complimentary to use for our glamping guests.
If vehicles are restricted on property, where do I park and how to I get around?
Please read our vehicle and parking policies here: https://blackprong.com/stay/vehicle-policies/
You will park your vehicle in a designated location while staying on site, and utilize your complimentary electric golf cart to navigate the property. Walking, biking, or equine transportation are of course also welcome!
Trail Riding Questions
How do I book my trail riding experience?
Visit blackprong.com/adventures to book your horseback trail ride today!
Can children trail ride?
Children are welcome as long as they are at least 50 inches tall.
Do you have a weight limit?
Yes, for the safety of our horses, the weight limit to ride is 250lbs.
How do I need to dress for trail riding
Close-toed shoes and a helmet while riding are required for safely around horses, long pants are recommended. We will provide helmets for all riders, but if you would prefer to use your own you are welcome to bring it.
How long will I be riding?
You can select your ride based on the ride length, they vary from around 45 minutes up to 120 minutes.
Do I need previous riding experience?
No! Our Black Prong Tour and Goethe Short Ride are perfect for beginners, even if you have never been on a horse before. The Goethe Long Ride is recommended for a more experienced rider (though it is not required) just because two hours is a long time to be sitting in the saddle if you are not accustomed to it, and you will be sore!
What if there is bad weather?
If we cancel the ride due to bad weather, we will offer you a refund of the opportunity to reschedule. If you are concerned about the weather before coming out, please give us a call at (352) 771-3770
Can I book a group of people to trail ride?
Yes! You can book a group of up to four people online, if you would like to request a larger group ride, please contact us and we will see if we have enough horses available to accommodate you!
